Terms & Conditions

Detailed Description of Goods and Services
The Lash Collection Academy is a business in the Beauty industry that specialises in Lash & Brow Training courses.

Delivery Policy
Subject to availability and receipt of payment, requests will be processed within 2 business days and delivery confirmed by way of a booking confirmation email and courier where applicable.

Return and Refunds Policy
The provision of goods and services by The Lash Collection Academy is subject to availability. In cases of unavailability, The Lash Collection Academy will refund the client in full within 30 days. Cancellation of training by the client will attract a 50% administration fee.

Customer Privacy Policy
The Lash Collection Academy shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.lawsofsouthafrica.up.ac.za/index.php/current-legislation

Payment Options Accepted
Payment may be made via EFT, Credit Card, Payflex or Mobicred.

Card Acquiring and Security
Card transactions will be acquired for The Lash Collection Academy via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer Details Separate from Card Details
Customer details will be stored by The Lash Collection Academy separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za

Merchant Outlet Country and Transaction Currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

The Lash Collection Academy takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of Domicile
This website is governed by the laws of South Africa and The Lash Collection Academy chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature. Woodbridge Business Park, Koeberg Road, Milnerton, Cape Town, South Africa.

The Lash Collection Academy may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company Information
This website is run by The Lash Collection Academy (Pty) Ltd based in South Africa trading as The Lash Collection Academy and with registration number 2015/042883/07.

The Lash Collection Academy Contact Details
Email: training@thelashcollection.co.za
Telephone: (021) 5551517